Client expectations are higher than before, and it’s up to businesses to keep up with those expectations. With companies now competing primarily on the basis of client experience, having a client-focused business has never been more important. Looking to improve your...
It’s holiday time! Your business might be important, but you shouldn’t let it get in the way of you having some summer time out, reaching for a hammock and sipping a Pina-colada. Holidays are essential for recharging your batteries and supporting your overall...
No one likes to consider themselves getting ill, we all feel invincible until it happens to us.... If you were unable to work for several weeks, do you have a backup plan to ensure the continuity of your work and household? It is hard enough to be out of work for a...
Boundaries in business are life-changing, life-giving, game changers. It’s true, I can’t emphasise the importance of setting boundaries enough. Sadly, it's only when we're close to burning out that we think through the implications of our current boundaries. Setting...
Regularly reviewing your business is an important strategy for any business owner. It’s a time to check you’re on course for your goals and it highlights early, whether you need to make course corrections in your direction. However, there are also situations that...
All experts will agree, if you want to be an expert, you need to be great at what you do. And for many, that’s meant having to make tough decisions over what to let go. Because an expert by definition, is someone who specialises in and is known for one specific thing...
Behind every great leader is a great team. It’s no different with successful businesses - if you want to be successful, you need a team around you, supporting the needs of your business. But how do you build a great team around you, if you don’t already have one? On...
Whether you’re a CEO, business owner or manager, the one thing you cannot change is time. We all get the same 24-hour day, 7 day week. But far too many managers and owners are struggling with time management. Sound familiar? You’re trying to fit more and more into...
